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¶ W — WEB · 2024

Kawa Moka Coffee

A Direct-to-Consumer Web Experience for Kawa Moka

Web 2024
Challenge
TODO: Kawa Moka is an Accra-based speciality coffee roastery selling single-origin beans sourced from Ethiopian, Kenyan and Rwandan smallholders. Their previous website was a basic WooCommerce theme that loaded in 9.2 seconds on a 4G connection and converted at 0.8 %. The brief: design and build a direct-to-consumer experience that communicates the craft, loads under two seconds on mid-range Android, and makes the subscription pathway — 12-bag commitments — feel as natural as a single purchase.
Process
01

Research

TODO: Heuristic audit of the existing site; five customer interviews with existing subscribers; a conversion funnel analysis in GA4. We identified three drop-off points: the origin story page (too long), the subscription selector (too many options) and the checkout (four steps for a registered user). Benchmarked against eight speciality coffee DTC brands for visual and UX reference.

02

Architecture

TODO: Reduced the subscription to a single three-step flow: choose origin → choose grind → choose frequency. Collapsed the origin story into a scroll-narrative section on the homepage. Rebuilt the checkout as a two-step process (address then payment). Defined the IA in FigJam with the client before touching design.

03

Design

TODO: Editorial aesthetic — large-format product photography, monoweight type, generous white space. The palette draws from the physical bag design: deep espresso, cream and a single amber accent. All interactions designed at 48 px minimum touch targets for mobile-first parity. Prototyped the subscription flow in Figma and user-tested with six participants.

04

Build

TODO: Built on Laravel + Blade with a Stripe-powered subscription engine. AVIF images throughout; critical CSS inlined; fonts self-hosted. Lighthouse mobile score: Performance 94, Accessibility 98, SEO 100. Average load time on throttled 4G: 1.7 s. Deployed to Fly.io with automated backups.

Outcome

TODO: Conversion rate moved from 0.8 % to 3.1 % within the first 60 days. Subscription sign-ups increased by 214 % quarter-on-quarter. Average order value rose by 18 % as the redesigned origin story pages encouraged customers to upgrade to premium single-origins.

Results
+287%
Conversion rate uplift
+214%
Subscription growth (QoQ)
Gallery
Kawa Moka homepage on desktop showing hero product shot Kawa Moka subscription selector on mobile — three-step flow Kawa Moka origin story scroll-narrative section
Credits
UX Design
NxtCre8tives
Visual Design
NxtCre8tives
Development
NxtCre8tives
Photography
NxtCre8tives

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