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¶ W — SOCIAL · 2024

MTN Ghana

A 90-Day Social Campaign for MTN Pulse Ghana

Social 2024
Challenge
TODO: MTN Pulse is the youth sub-brand of MTN Ghana, competing for attention in a segment where the average 18–25-year-old in Accra consumes social content across five platforms simultaneously. The brief was a 90-day campaign to drive Pulse SIM activations among university students in Accra, Kumasi and Tamale — with a zero-cost-per-activation target and a creative mandate to feel native to each platform, not like advertising.
Process
01

Insight

TODO: Two weeks of social listening and campus ethnography. We followed the organic content patterns of 200 student accounts across Instagram, TikTok and X. Three themes emerged: academic hustle content (study vlogs, exam survival tips), social proof loops (group screenshots, reaction videos) and local slang evolution. The campaign would borrow all three.

02

Content plan

TODO: Built a 90-day content calendar — 6 posts per week across Instagram and TikTok, 3 posts per week on X. Content types: UGC-style "student day in the life" Reels, meme formats localised to Ghanaian university culture, one serialised story arc per month, and a weekly student "face of Pulse" feature. All content written in Ghanaian English with locally resonant references.

03

Production

TODO: All content shot on iPhone 15 Pro to maintain the authentic aesthetic. A team of two student ambassadors per campus acted as production partners — they identified locations, recruited on-screen talent and provided cultural QA on each piece before publication. Turn-around from brief to published post: 48 hours.

04

Optimisation

TODO: Weekly performance reviews with the MTN marketing team. We A/B tested captions on 12 posts and found that posts opening with a question outperformed declarative openers by 2.3×. Shifted 30 % of the TikTok budget from paid to creator amplification after the organic reach-to-follower ratio exceeded 8× in week three.

Outcome

TODO: 12 200 new Pulse SIM activations over the 90-day window, exceeding the target by 22 %. Total organic reach: 4.7 million unique accounts. The campaign's best-performing Reel reached 1.1 million views without paid amplification. Three content formats developed for this campaign were adopted by MTN's pan-African social team.

Results
12.2 K
SIM activations
4.7 M
Organic reach
Gallery
MTN Pulse campaign grid showing six consecutive Instagram posts TikTok screen recording showing top-performing Reel at 1.1M views Campus activation still from Kumasi — students with MTN Pulse branded materials
Credits
Campaign Strategy
NxtCre8tives
Content Production
NxtCre8tives
Community Management
NxtCre8tives
Paid Media
NxtCre8tives

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